OpenFin

Building the Future of Financial Desktop

Notification Center as the foundation of an Enterprise Operating System

How I architected a low-latency, white-label notification platform that became a core component of OpenFin's vision to replace traditional desktop operating systems for capital markets

DesignProductStrategy
Notification Feed - Sender interface
Trusted by leading financial institutions worldwide

Deployed across 2,400+ buy-side and sell-side institutions globally

JPMorganFidelityT. Rowe PriceGoldman SachsFactSetBank of America
The Problem

The Strategic Challenge: Beyond Traditional Operating Systems

Capital markets needed their own operating system

Traditional desktop environments couldn't meet the unique demands of financial professionals who require microsecond-level responsiveness for trading decisions and absolute data security. Additionally, firms needed a way for non-technical users to create and manage sophisticated notification workflows.

OpenFin
Cloud adoption barriers

Security concerns and latency requirements prevented cloud-based solutions

Speed is competitive advantage

Milliseconds matter in real-time trading decisions

Development bottleneck

Technical teams overwhelmed with notification template requests from business users

Content management complexity

No visual way for non-developers to create branded, interactive notifications

Context switching overload

Traders using 36 apps, switching contexts 1000+ times daily

Screen real estate scarcity

Every pixel matters on multi-monitor trading setups

Industry Perspective

Leaders across capital markets recognize the critical need for intelligent notification systems

On any given day, the average capital markets professional uses 36 apps and switches contexts over a thousand times – so actionable alerts that put the right information and functionality directly in front of traders can lead to major efficiencies.
OpenFin
Adam Toms
European CEO, OpenFin
The Trade News
Screen real estate is at a premium, necessitating an integrated experience with unified workflows. Notifications can help make this a reality, but they also have the potential to create information overload.
Fidelity
Ganesh Iyengar
Squad Lead, Fidelity Asset Management Technology
The Solution

Enterprise-Grade Notification Platform

Built an enterprise notification platform that eliminated the need for firms to develop custom solutions while providing microsecond-level performance for time-critical trading decisions.

Built unified notification system spanning desktop-native and web platforms with consistent APIs, state synchronization, and seamless developer experience.

Complete SDK with npm packages, client libraries, and APIs enabling easy integration across environments. Simplified architecture for web with shadow DOM isolation.

Revolutionary visual editor with real-time preview, code generation, and template catalog. Empowers business users to create branded notifications without developer involvement.

Cross-platform infrastructure
Platform Capabilities

Enterprise-Grade Features

Comprehensive platform designed to meet the demanding requirements of financial services infrastructure

Rich Content

Rich Content

Beyond simple text alerts - embed real-time charts, financial data visualizations, and interactive content directly within notifications. Live market graphs and trading analytics without opening separate applications.

Notification Studio

Notification Studio

Revolutionary visual editor enabling non-technical users to create, brand, and experiment with notifications. Real-time preview, code generation, and catalog management - democratizing notification creation across the enterprise.

Microsecond Performance

Microsecond Performance

Desktop-native architecture delivering sub-millisecond notification delivery for time-sensitive trading alerts where speed provides competitive advantage.

Enterprise Configurability

Enterprise Configurability

Comprehensive customization for different personas, business lines, and time-of-day requirements. Accommodates workflow diversity across global organizations.

Cross-App Interoperability

Cross-App Interoperability

Custom action buttons enable workflow orchestration across applications. A trading app notification can trigger calls to risk management systems, creating seamless multi-app workflows through FDC3 standards.

Stream-Based Organization

Stream-Based Organization

Advanced notification organization using “streams” - grouping related notifications by context, project, or workflow. Users can view notifications by stream for better workflow management.

Demonstrations

Notifications in Action

See the notification platform capabilities in real-world financial desktop environments

Microsoft 365 Integration

Enhanced notification center experience with seamless Microsoft 365 integration, demonstrating enterprise-grade workflow orchestration and real-time collaboration capabilities.

Advanced Notification Features

Comprehensive notification center capabilities including rich content rendering, interactive elements, and cross-application workflow automation for financial trading environments.

Results

Impact & Results

300k

Active Desktops - Across 2,400+ buy-side and sell-side firms globally

Fastest

Feature Adoption - One of OpenFin's most quickly adopted features to date

$35m

in Series D funding, bringing total funding to $82m to enter new markets, based on the new suite of tooling

1000+

Context Switches - Daily interruptions eliminated through unified notification management

Ready to Build Platform-Scale Solutions?

Experience architecting enterprise-grade notification systems that serve hundreds of thousands of users translates directly to omnichannel marketing platforms facing similar scale and reliability challenges.